This website is operated by the Bayerische Motoren Werke Aktiengesellschaft, Petuelring 130, 80809 München.

Electronic contact:

Mo. – Fr. from 8 AM until 5 PM

The BMW AG is legally represented by the board of directors (Oliver Zipse (Chairman), Ilka Horstmeier, Milan Nedeljković, Pieter Nota, Nicolas Peter, Joachim Post, Frank Weber). Chairman of the Supervisory Board is Norbert Reithofer.

Registry court: München HRB 42243.

VAT identification number: DE 129273398.


Consumer Dispute Resolution

In accordance with Regulation (EU) 524/2013 on online dispute resolution for consumer disputes, the European Commission has set up an online platform for the online resolution of disputes among businesses and consumers. This platform is available at

For Consumers outside of Finland: BMW will not participate in dispute resolution proceedings before any consumer mediation boards within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters (VSBG) or Directive 2013/11/EU on alternative dispute resolution for consumer disputes. BMW is also not obliged to participate.

For Consumers in Finland only: If a dispute between BMW and a consumer Customer cannot be resolved by amicable negotiations between BMW and the consumer Customer, the consumer Customer may bring the matter under dispute to the national Consumer Dispute Board ( to be resolved. Before taking the matter under dispute to the national Consumer Dispute Board, the consumer Customer must be in contact with the consumer advisory services (

Our email address is

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